Foodpanda Pakistan - Terrible Service

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I ordered a food from Foodpanda and received a call half an hour after from the Head Quarters that the food will be delivered a little late. Then after waiting i was informed on the email that my order has been cancelled due to shortage of riders. This should have been informed over the 1st call.

Very Bad Services and the person on the Live chat don't respond either.

I ordered a food from Foodpanda and received a call half an hour after from the Head Quarters that the food will be delivered a little late. Then after waiting i was informed on the email that my order has been cancelled due to shortage of riders. This should have been informed over the 1st call.

Very Bad Services and the person on the Live chat don't respond either.

Company wrote 0 public responses to the review from Nov 21.

Foodpanda Pakistan - Sucked.

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1.3
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Turnaround Time
Value for money
Website

Ordered JURASSIC PIZZA. And it took 3 hours .

In the end they cancelled my order cuz thu couldnt connect with the restaurant.

They should have already saidthat the place couldnt take the order. Wasted my night.

Product or Service Mentioned: Foodpanda Delivery Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Mar 29.

Foodpanda Pakistan - Pathetic Experience on Foodpanda

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1.0
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Product or Service Quality
Staff
Turnaround Time
Value for money

Order ordinary Chinese Food. was promised of 45 minutes.

But no delivery reached even after more than one hour. and on writing to the help desk they are saying it would reach in 10 to 15 minutes. This is pathetic, no contact number available on the website to pursue. I would not recommend foodpanda to any one ever.

Instead would say to get the direct delivery from the vendor.

The vendor is just one KM away from my place, and if it would have been ordered to the vendor the meal would have reached in maximum half an hour. In such a scenario, how can we trust on online ordering.

Product or Service Mentioned: Foodpanda Pakistan Delivery Service.

Reason of review: Order processing issue.

I liked: Pathetic.

I didn't like: Customer service.

  • pthetic
Company wrote 0 private or public responses to the review from Jan 08.

Foodpanda Pakistan - I had it with this panda

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The saying goes once bitten twice shy! However I ordered twice from Foodpanda in the last week and both orders were cancelled without informing me.

In both cases the app's notification is "your order has been delivered".

I was so embarrassed in front of my guests by foodpanda. I am deleting the app.

Product or Service Mentioned: Foodpanda Delivery Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Nov 18, 2017.

Foodpanda Pakistan - BROADWAY PIZZA

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Not resolved

I ordered Broadway pizza at 12:30AM and it is now 3:43 AM and I STILL HAVE NOT RECEIVED MY ORDER. FoodPanda has contacted me multiple times asking me whether the food has been delivered or not.

I still have not received any information as to why I have been subjected to such me mental and physical torture. I am highly disappointed inn them. DONT USE THEIR SERVICE. I REPEAT DO NOT USE THEIR SERVICE!

I did not make any food at home thinking I would have delicious pizza. Now the only things that I have to eat are some chicken bottiyan and a Chinese dish which I cannot name or pronounce

Product or Service Mentioned: Foodpanda Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Nov 11, 2017.

Comments

Anonymous
#1390398

"Now the only things that I have to eat are some chicken bottiyan and a Chinese dish"

In other words, your lack of preparation is now someone else's emergency.

I'm not surprised.

If you're too lazy to grocery shop, you're too lazy to pick up a pizza.

Anyone still up at 4 AM has plenty of time for either activity.

Complaint denied.

Foodpanda Pakistan - Only 2 to 5 chicken pieces on each pizza slice of Day and Night Pizza

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3.2
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Day and Night pizza had too much less pices of chicken on it. Many slices had even only two to three bits of chicken on it. Wasn't really expecting such low quality pizza from Day and Night.

Product or Service Mentioned: Day Night Pizza Pizza.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from May 30, 2017.

Foodpanda Pakistan - Simple Review #1482864165

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Not resolved
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Dec 27th almost 830 pm ordered via foodpanda and received wrong deliveries and no remorse....no replacrment......unbelieveanle setvice and andolutely ***

Product or Service Mentioned: Foodpanda Delivery Service.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Dec 27, 2016.

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